Art. 1: Lidia Derfert-Wolf,
A reader or a client - a provoking question, as well as an inspiring answer.

The article sums up the agenda of the conference which took place in Torun in December of 2003. The author mentions main topics and provides the exact number of submitted papers; all the papers' main theme was the definition of libraries' obligations towards their users. The author also discusses the organizational part of the conference. For the first time, persons from outside the library community took part in sessions.

Art. 2: Beata Błaszczyk, Dorota Lipińska, Marzena Marcinek,
Library users. Selected Polish and foreign literature.

The list of publications regarding analysis of library users needs and satisfaction. The list is divided into two categories: Polish publications (articles published in electronic as well as in printed journals) and foreign publications (electronic documents only). There are short commentaries added to foreign articles.

Art. 3: Andrzej Kocikowski,
Akademicka Biblioteka Internetowa (ABI) [University Internet Library]

ABI was established in 2003. It holds in its collection text publications, sound records, films, photographs, pictures, transparencies, computer presentations etc. useful in process of learning. The article presents history of library establishing, its aims, and equipment it uses to function. The article also describes problems ABI struggles with.